Where can I find help with issues or get answers to questions related to Gen Con Online? September 16, 2021 22:32 On our Discord server: For general Gen Con Online help: the #gco-help-desk channel For event ticketing help: the #event-ticketing-help channel Many questions about Gen Con Online events can be found in the Events Tome of Knowledge. Related articles Where can I buy merch? What is Gen Con Online? What is the cost to participate in Gen Con Online? What is a wish list? Who do I contact to get events questions answered?