Attending the Convention

Convention Badges

• When is Gen Con opening badge and event registration for 2025?
• How do I get a badge for Gen Con?
• How do I add a Child Wristband for my child (10 and under)?
• How can I buy a badge for someone without an email address?
• Can I upgrade a single-day or 4-day badge to a Trade Day badge?
• Can I upgrade a single-day badge to a 4-day badge?

Housing & Travel

• When is Gen Con opening hotel registration for 2025?
• How do I request a room?
• Where can I find a step-by-step guide to booking housing?
• Is there a limit to how many rooms I can request?
• Is there a minimum night stay needed to book a hotel room?
• Do I need a badge to make a hotel reservation?

Event Tickets

• What is an Event?
• What is an Event Ticket?
• How Do Tickets Work?
• How to get Event Tickets
• How do I find Events?
• What are Generic Tickets?

Refunds

• How can I refund a badge.
• Can I refund event tickets?
• What if my game was canceled, can I get a refund.

Health and Safety

• Are vaccines and/or masks required for Gen Con Indy?
• What if I learn of COVID-19 exposure risk immediately before or while attending Gen Con?